Shipping Policy FAQ
What are the shipping options available?
Standard shipping is available for all orders.
How much does shipping cost?
Enjoy complimentary shipping on every purchase!
How long will my order take to arrive?
Most orders with standard shipping will be delivered in 5-7 business days.
Can I track my shipment?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment’s progress online.
What should I do if my order hasn't arrived?
If your order hasn’t arrived within the expected time frame, please check the tracking information first. If you still have concerns, reach out to our customer support team for assistance.
Do you ship internationally?
At this time, we only offer shipping within Australia. We hope to expand our shipping options in the future.
What if I need to change my shipping address after placing an order?
If you need to update your shipping address, please contact our customer support as soon as possible. Changes can only be made before the order has been processed and shipped.
Is there a guarantee on shipping times?
While we strive to deliver within the estimated time frames, we cannot guarantee delivery dates due to unforeseen circumstances like weather or carrier delays. We appreciate your understanding.